Inverurie clinic awarded new status

The Grampian Cosmetic Clinic Team (L-R) Sharon Hanton, Moira Paterson, Saoirse Nevin, Rachael Morrison and Dr Jaems Beattie.
The Grampian Cosmetic Clinic Team (L-R) Sharon Hanton, Moira Paterson, Saoirse Nevin, Rachael Morrison and Dr Jaems Beattie.

Inverurie-based Grampian Cosmetic Clinic has recently been awarded WorldHost Recognised Business status.

The Clinic has become the latest organisation in Scotland to claim the title which gives national recognition to the company’s commitment to customer service.

WorldHost is a world-class customer service training programme that has so far been used to train over 160,000 people in the UK.

The WorldHost Recognised Business Status is awarded to businesses that have trained 50% or more of their front-line staff using any of the WorldHost training programmes and have declared their commitment to delivering excellent customer service.

The Grampian Cosmetic Clinic has trained all staff members to WorldHost standards allowing the company to receive their new status which is valid for two years and can then be renewed following a refresher course.

Grampian Cosmetic Clinic director, Dr James Beattie, said: “We are passionate about service standards and are proud to have achieved WorldHost Recognised Business status.

“As a result our customers can be assured of our commitment to delivering an exceptional experience for them.”

The clinic was established in 2006 and is run by a team of five.

It offers a wide range of cosmetic laser treatments for both men and women including treating unwanted hair and skin conditions, such as acne.

The clinic’s new status will count towards Inverurie’s campaign to become a WorldHost recognised destination, which is awarded to areas where 25% of businesses are WorldHost recognised.