North-east parents are being are being invited to take part in a survey on how payment methods can be improved for school meals.
The survey which runs from this week for three weeks will look into how the current online payment system can made be easier and more reliable for parents.
Parents of secondary school pupils can currently add monies onto cashless catering accounts online through Aberdeenshire Council’s website.
The school catering team has been working along with Aberdeenshire Council’s Improving the Customer Experience (iCE) project to further improve accessibility to the services and increase customer satisfaction.
Parents can complete the short survey by visiting: https://www.surveymonkey.com/s/aberdeenshire_school_payments.
Catering Services Manager Allan Doig said: “We want to hear from as many parents as possible about their experiences.
“By completing the survey, they will be able to make a positive difference and improve council services.”
The survey will be available to parents of primary school pupils as the iCE project is also focusing on introducing an online payment system for meals in primary schools.
Instead of parents having to purchase meal tickets from school they could paying online by debit or credit card.